a) In-stock items are shipped within 24 to 48 hours of receipt of your order. Shipping charges are based on the shipping method chosen by the customer. We attempt to charge what it the actual cost for handling (packing) and shipping your order, not an inflated amount.
b) All major credit cards are accepted.
c) All items, with the exception of special order items, may be returned for credit if they are defective or damaged. Returned items must be received in new condition within 30 days of purchase.
d) PRIVACY NOTICE: June 1, 1998. Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. This notice applies to all information collected or submitted on the Eastern Christian Supply Co. website.
What Information We Collect: On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are: name, address, e-mail address, phone number credit/debit card information (etc.). On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are: name, address, phone number (etc.).
The Way We Use Information: We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties, except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. Information on the gift-cards by which you can personalize a product you order for another person is only used for that purpose; it is disclosed only to the person receiving the gift.
E-mail: We use return email addresses to answer the e-mail that we receive. Such addresses are not used for any other purpose and are not shared with outside parties. You can register with our website if you would like to receive our “E-flyers,” as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you request that we do so and fill out the registration form. Such mailings are also found on our website homepage under “ECS Blog.”
Our Guarantee: We never use or share the personal information provided to us online in ways unrelated to the ones described above.
Our Commitment To Data Security: To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Our Commitment To Children's Privacy: Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information on our website from those we actually know are under 12 years of age, and no part of our website is structured to attract anyone under that age.
How to Correct Errors in Information Which You Have Allowed Us To Use: You can correct factual errors in your personal information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
How To Contact Us With Questions or Concerns About Privacy Policies: Please call us at (530) 467-5620 or e-mail us at <>.